I'd be happy to help keep the process of reconciling easy and simple, carmie chini.
Unable to get your 2nd page when reconciling your account in QuickBooks Online is usually the result of outdated or corrupt cache files in your web browser. Not to worry, you can clear them in just a few easy steps.
We can press the F5 key on your keyboard to refresh the page. If you're still unable to go to your second page, we can do some of the basic troubleshooting steps by accessing your account in a private window.
Here's how:
- Google Chrome: Press CTRL + Shift + N.
- Safari: Press Command + Shift + N.
- Mozilla Firefox: Press CTRL + Shift + P.
Once signed in, go back to your reconciliation page and go to page 2 from there. If it rectifies the issue, go back to your main browser and clear its cache to remove the browser's history. You may also try accessing your account using another supported browser.
To get more details about the reconciliation process, check out this article: How to Reconcile an Account in QuickBooks Online. You'll find tips on how to review your financial reports after reconciling your account as well as other resources to help you fix discrepancies issues.
I'll be right here to continue helping if you have any other concerns or questions. Assistance is just a post away. Take care always. Have a good one.
