I cannot download the CSV files of my older statements.

Thanks for sharing the details and for trying to upload the CSV file yourself, @jeanne29.

To begin, could you please share the error message you've encountered when trying to import your CSV into QuickBooks? That'll help me figure out the issue and provide you with an exact solution.

When manually importing bank transactions into QuickBooks, it’s important to ensure that you’re using the correct 3-column or 4-column format, and it should not exceed 350 KB in size with no more than 1,000 rows. If your CSV file for December 2024 exceeds these limits, you will need to split the transactions into smaller segments to successfully upload this.

If the file meets those requirements but you're still seeing the same error message, you can use an incognito browser when uploading your file to QuickBooks. Using incognito mode can prevent outdated or corrupted data from interfering with your transaction import.

@jeanne29 

Try csv2qbo converter tool to isolate the problem.

https://www.moneythumb.com/?ref=110

First, thanks for your time and attention to this matter. I went thru the same action to get the error message for you, only this time it worked! Something must have been wrong with the server over the weekend. Also, I actually meant to say upload rather than download  

Hey there, @jeanne29. 

Thanks for reaching back out to us. 

We're so glad that your issue is resolved and you can upload the CSV files of your older statements. 

If you have any other questions or concerns, don't hesitate to ask. We're always here to help a helping hand. Take care!