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gwenncolstoncpap
Level 1

I downloaded QuickBooks Desktop 2020 and now I can't print in any of my QuickBooks versions?

 
1 Comment 1
Kristine Mae
Moderator

I downloaded QuickBooks Desktop 2020 and now I can't print in any of my QuickBooks versions?

A QBprint.qbp file will be automatically created when you print any forms in QuickBooks, Gwenncolstoncpap. This file could be corrupted, that's why you're unable to print. Let's get this fixed.

 

Before we start troubleshooting, let's make sure QuickBooks is updated to the latest release. This way, you can download all the updates and critical fixes. 

 

Once done, let's run the QuickBooks PDF & Print Repair Tool. This fixes any printing issues and automatically renames the QBPrint.QBP file. Here's how:

  1. Download QuickBooks Tools Hub file, then follow the on-screen steps.
  2. In the QuickBooks Tools Hub, select Programs Problems.
  3. Click QuickBooks PDF & Print Repair Tool

Although, if you're still unable to print, let's locate the QBPrint.qbp file. This way, we can manually rename it. Here's how to locate it:

  • Windows 10, 8.1, 8, and 7: C:\ProgramData\Intuit\QuickBooks 20xx(20xx represents the version of your QuickBooks.)
  • Server 2008 and Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR 

If you're able to see the file, let's rename it. Here's how:

  1. Right-click the QBprint.qbp file for the QuickBooks version, then select Rename.
  2. Add the word to the file name (i.e. QBPrint.qbp.old).
  3. Open QuickBooks.
  4. Click File, then select Printer Setup.
  5. Select any transaction, then click OK. This will create a new QBprint.qbp file.
  6. Try to print any transaction again. 

I have an article on how to troubleshoot PDF and Print problems with QuickBooks Desktop if ever you're still unable to print after trying the recommended steps. 

 

Don't hesitate to keep us updated after trying the steps. We're just around to help you. 

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