I entered a bill and then went to pay it. Instead of printing the check i had the assign a check number box marked. I couldnt find the original check written from the pay bills window so I created a check. Now my bank account shows two checks written fo

flowerpower1 · ‎October 28, 2021

I entered a bill and then went to pay it. Instead of printing the check I had the assign a check number box marked. I couldn't find the original check written from the pay bills window so I created a check. Now my bank account shows two checks written for the same amount. Which one do I delete so that my bills window still shows that bill was paid?

Candice C · ‎October 28, 2021

Good morning, @flowerpower1.

It's great to see a new face here in the Community. Allow me to point you in the right direction to get this resolved.

Based on the information you gave, I'm unable to help you decide which one needs to be deleted due to not being able to see the transactions. However, if you contact our Customer Support Team, they'll be more than happy to assist you. Here's how:

Go to the Help menu.
Press the QuickBooks Desktop Help option.
Click the Contact Us hyperlink.
Give a brief description of the issue and tap Let's talk.
Scroll down and choose to Get a callback.

It's that easy!

Let me know how it goes and what they say. I'm only a comment away if you need me. Take care!

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I entered a bill and then went to pay it. Instead of printing the check i had the assign a check number box marked. I couldnt find the original check written from the pay bills window so I created a check. Now my bank account shows two checks written fo

I entered a bill and then went to pay it. Instead of printing the check i had the assign a check number box marked. I couldnt find the original check written from the pay bills window so I created a check. Now my bank account shows two checks written fo

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