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Another option is to download your credit card transaction in CSV file and import to QBO.
All the best
Anthony Accounting Support Center
Hello there, crccswfl.
I'd like to help in reconnecting your credit card account to QuickBooks.
First, we can try logging into the bank's website if there are any notifications or alerts that needs to taken into account first. Then, update your password for your bank account to re-establish the connection.
If we haven't tried it yet, follow these steps to reconnect the account using the bank's URL:
If the same thing happens, you can use a Web Connect file to import your bank transactions, as suggested by Anthony Accounting Support Center. You can use this as an alternative to bring your transactions in QBO. You can refer to this article for more information: How to Upload More Than 90 Days of Bank Transactions.
Also, here are some articles that provide additional information on how to connect bank account in QBO and way of handling transaction to keep them organized:
Stay in touch if you still need a hand with syncing your credit card account to QBO. I'm always free to help you out. Stay safe!
Thank you. I tried all this but it keeps asking for my security questions. I've reset my password and security questions on my bank website but I still keep getting errors. It was all setup so I'm not sure why it won't connect now. I'll try the manual import.
Thank you for your assistance!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here