I understand the frustration of not being able to work with Union bank for online banking in QuickBooks, Think2.
While our Online Banking Team is working to identify the cause of the connection, you can download transactions using a CSV file from your bank. Then, manually import them to QuickBooks.
If you see an error message, don't worry. Here's how to fix errors while uploading your transactions.
Now that your transactions are in QuickBooks, you can match and categorize them.
Regarding those cases, we'll send you updates regarding the status of the issue via email.
Keep me posted if you have follow-up questions about this. I'm always right here to help manage your bank transactions.
I hear you on this, Think2.
I've checked the status of the investigation and found that it's still open. While we're unable to get any updates about this issue, I'd recommend contacting our Customer Care Team. They can add your company information to our notification lists, so you'll be updated when it is resolved.
If you have the new QuickBooks Assistant help update, you can follow these steps:
Once the issue is resolved and you have the new transactions downloaded, you can categorize and match them. The step by step instructions are included in this article: Categorize and match online bank transactions in QuickBooks Online.
Please reach out again if you have any additional questions or other concerns. We'll be around to help you out. Take care and stay safe!
I can’t believe this isn’t solved yet. I just signed up for zoho accounting and their bank feed with union bank was no
problem at all. I’m shocked QuickBooks can’t make it work Ike the other software. This is embarrassing. Time to migrate my account I guess.