I have a real problem with QB showing major duplicates of transactions. is this a known bug? VERY irratating.

I can see how the duplicate entries affected your banking records, norenjen000. We'll have to exclude them to resolve the issue. 

Before we start, can you provide the name of your financial institution? This is to check for any reported issues similar to what you're experiencing. 

In addition, duplicates may sometimes occur when transactions automatically update from your bank after you’ve manually uploaded them. There are formatting issues or errors in the import process. Adding transactions instead of matching them will create duplicate entries.

When you're ready, let's proceed and exclude the entries. Here's how: 

1. In your company, head to the Banking menu on the left panel and choose Bank transactions.
2. Tap the Blue tile icon and select your account from the list.
3. Go to the For Review tab and tick the boxes for transactions you wish to remove. 
4. Tap the Exclude button.
   
   

This action will move the entries to the Excluded tab. Here's an article that goes through the process in detail: Exclude a bank transaction you downloaded into QuickBooks Online. 

After performing the steps above, categorize the downloaded data to the correct account to facilitate an easy reconciliation process. 

In the event that your downloaded transactions are missing or if you experience any online banking errors, the following links contain solutions to fix them:

• What to do if you can’t find downloaded transactions in QuickBooks Online
• Bank errors and missing transactions in QuickBooks Online
  
  

Fill me in if you have other banking-related concerns or additional questions about managing your downloaded data. I'll get back to provide the assistance you need. 

Bank of America.

It is a QB bug. 

I understand how frustrating it can be to deal with duplicate transactions in QuickBooks. 

1. Review and Match Transactions:
   • First, review and match the transactions in QuickBooks. Make sure you’ve properly categorized and matched them to avoid duplicates.
   • If you’re using bank feeds, ensure that you’ve reviewed and accepted the transactions correctly.
2. Exclude Duplicate Transactions:
   • Go to the Banking or Transactions menu in QuickBooks.
   • From the For Review tab, select the checkbox of the duplicate transactions you want to exclude.
   • Click Exclude to remove them from your books.
3. Delete Duplicates from the Chart of Accounts:
   • If you’re still seeing duplicates, check if the linked account (such as a checking account) is causing the issue.
   • Navigate to the Chart of Accounts:
     • Click the Accounting tab on the left panel.
     • Select Chart of Accounts.
   • Locate the account that’s creating duplicate transactions and click View Register under the Action column.
   • Delete the duplicate entries one by one.
4. Consult an Accountant:
   • It’s always a good idea to consult an accountant to ensure accurate reporting.
   • They can guide you through this process and provide tips to prevent future duplicates.

Remember to create a backup copy of your file before making any changes, just in case. 

Thanks for the reply on the thread, norejen000.

I agree with what robinhood555 said, you might have to follow the instructions given to check if there will be a duplicate transaction. 

Additionally, when I looked it up in our system, there was no information of a problem that linked your Bank of America account to QuickBooks.

You may find this article handy to learn more about, the process of excluding downloaded transactions in QBO.

In case you'd like to work on reconciling your account, you can visit the following articles:

• Reconcile an account in QuickBooks Online
• Learn the reconcile workflow in QuickBooks

Let me know if you have other banking concerns or inquiries about managing your QuickBooks Online. I'm just around to help. Take care always.

This is NOT about an occassional set of duplicates. this is a whole ton of them. it is Quickbooks not working. how can I solve this or should i just close the account/ ??

I can see how those duplicate transactions keep coming into the QuickBooks bank feed has impacted your business time. Please know that we've received similar cases or reports about this issue with Bank of America. Let me route you to the right support team to assist you further on this matter.

I recommend contacting our QuickBooks Online Support Team to be added to the affected users list and monitor the status of the investigation. This also ensures you receive email updates about this banking issue and resolution to resolve this.

Here's how:

1. Sign in to your QuickBooks Online company.
2. Click the Help (?) icon.
3. On the Assistant tab, enter Talk to a human.
4. Enter a short description of your concern and press Enter.
5. Select Contact Us to connect with a live support agent.
6. Choose how you'll want to get in touch with the support.

• Start a chat with a support expert.
• Get a callback from the next available expert.

You can review their support hours to know when agents are available. This way, you can contact them at a time that is convenient for you.

For now, you can follow the steps suggested above regarding excluding entries so they won't appear in any account registers or financial reports.

In case you need steps on how you can create a rule to automatically organize entries from your bank, you can read this article: Set up bank rules to categorize online banking transactions in QuickBooks Online.

You can always add a comment below or post again in the Community forum if you need anything else managing bank data in QBO. I'm still here to guide and assist you whenever you need help, norenjen000. Take care always.