Hello there, Sarah. I’m here to assist you with converting your data from QuickBooks Desktop (QBDT) for Mac to QuickBooks Online (QBO) to ensure a smooth transition.
Before we begin, did you follow the steps outlined in this article on converting a QuickBooks Mac Desktop file to QuickBooks Online? If you have any difficulties, our support team is available to assist you further: Convert a QuickBooks Mac Desktop file to QuickBooks Online.
On the other hand, if you've exported your company file data or used the online conversion tool, please note that you can only import data from QuickBooks Desktop within the first 60 days of your QBO account setup. The specifics of the migration process may vary depending on your version, so I recommend consulting this article for detailed guidance: Move from QuickBooks Desktop for Mac to QuickBooks Online.
Rest assured, there is no fee for converting your company files. However, if you wish to start fresh in QBO, you can utilize the purge process to delete your existing data, this option is available only within the first 60 days of creating your account.
You can consider importing your data to QBO: Common questions about importing data to QuickBooks Online.
Also, you can contact our support team for further assistance since they have the tools and expertise to guide you through the process: Get help with QuickBooks products and services.
Moreover, to enhance your QuickBooks experience, consider collaborating with our QuickBooks Live Expert Assisted team. These financial professionals specialize in streamlining processes and providing tailored advice to meet your business's unique needs.
Additionally, you can refer to this article to start your QBO journey: Get started with QuickBooks Online.
If you have any other questions about the conversion process, please feel free to return to this thread, Sarah. We're here to help you every step of the way.
