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wtblack
Level 3

I have two checks deposited at the same time, but the bank shorted $0.10 and did an additional deposit - how do I select 2 deposits and change the deposited amount?

I would like to select New Deposit, Select the two invoices I need to deposit, but change the amount, leaving $0.10 in "undeposited" Then go back and New Deposit, Select the remaining $0.10 but it will not allow me to change the amounts. Basically, the bank took 2 checks, posted all but $0.10, then reconciled, depositing the remaining $0.10 but I can not figure out how to properly deposit and reconcile the two different invoices. Thanks!
3 Comments 3
Candice C
QuickBooks Team

I have two checks deposited at the same time, but the bank shorted $0.10 and did an additional deposit - how do I select 2 deposits and change the deposited amount?

Good morning, @wtblack

 

It's great to see you back in the Community. Allow me to work with you so we can figure out what's best for your business. 

 

Before give information on this issue, I'd like to gather some more details from you. 

 

Can you confirm if you need to delete and recreate them, then fix the reconcile

 

This will assist us with providing you with the best solution for your business.

 

I want to ensure that you get back to running your business. I'll be back around shortly! 

wtblack
Level 3

I have two checks deposited at the same time, but the bank shorted $0.10 and did an additional deposit - how do I select 2 deposits and change the deposited amount?

No.  I have two checks from two different clients for two different invoices.  The total for both is $9,457.10

 

The bank deposited only $9,457.00

 

The bank then did a second deposit of $0.10. 

 

The issue comes in that I need to to do a deposit for both invoice payments for $9,457.00 from undeposited funds into my checking account, leaving a $0.10 balance to then do a second deposit from undeposited funds into my checking account for $0.10

Candice C
QuickBooks Team

I have two checks deposited at the same time, but the bank shorted $0.10 and did an additional deposit - how do I select 2 deposits and change the deposited amount?

Hey there again, @wtblack

 

Thanks for coming back and adding more details. 

 

Based on the information you gave, I suggest manually creating these deposits to ensure that are successfully recorded. Below is a guide on how to record the deposits in QuickBooks Online: 

 

Record and make bank deposits in QuickBooks Online

 

This should get you on the right path. If you have any other questions or concerns, don't hesitate to reach back out. Have a great day! 

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