I keep getting this message when I try to connect to my bank. Looks like the connection to *insert bank name* isn’t available right now. Try again in a few hours. (4000)

Try opening your QBO account on any private/incognito browser.

Thank you for reaching out to the Community, Tippy23. Let's work together to get this sorted out quickly. Before we begin, can we have the name of your financial institution? So we could look into our records for any ongoing investigations about this particular issue.

While waiting for your response, kindly log in to your bank's website to check ongoing maintenance. If there's no issue on your bank's end, log in to your QuickBooks Online (QBO) account with a different browser and see if it works. If nothing happens, let's go ahead and do a few things to fix any problematic cache on your browser that may prevent a successful connection with your bank and QBO:

1. Restart your browser.

2. Clear your browser's cache.

3. Add Intuit as a trusted site.

Moreover, you can manually upload your bank transactions if you have copies available. You can follow this article: How to upload transactions manually in QuickBooks Online.

Should you have any further questions regarding bank connections, feel free to comment down below.

My bank is Virginia Credit Union. I'm also having trouble with the connection for my credit card. It's a AAA Advantage Visa Credit Card. I tried a different browser but that didn't help.

I did but that didn't work.

Consider using csv2qbo converter tool for the time being.

https://quickbooks.intuit.com/learn-support/en-us/banking/which-banks-are-compatible-with-quickbooks...

Thank you for providing additional details about your banking institutions and sharing the steps you've already taken to troubleshoot the issue, Tippy23. I appreciate your persistence and patience throughout this process. Let me guide you through the next steps to help resolve this matter as quickly and efficiently as possible.

Since you've tried using a different browser and followed my colleague's suggestions, you're still experiencing connection issues with your Virginia Credit Union account and AAA Advantage Visa Credit Card. I recommend contacting our support team. They have the necessary resources to start a screen-sharing session, review your account, and investigate the root cause of the problem.

To get in touch with our support team, here's how:

1. Navigate the (?) Help button at the top right corner.
   
   
2. Click the Search tab and key in your concern.
   
   
3. Select Contact Us.
   
   
4. Choose a way to connect with us, select Start a Chat or Get a Callback.

To ensure we prioritize your concern, please refer to our support hours and contact us at a convenient time: Get help with QuickBooks products and services.

In the meantime, you can manually upload your transaction into the program using a CSV file format. Once the transactions download from your bank feeds, remember to exclude them to avoid duplicates.

Additionally, I've added an article that will help you ensure your QuickBooks accounts match your bank and credit card statements: Reconciliation Workflow.

We appreciate your trust in our financial management solution and are committed to addressing any questions or concerns regarding bank connectivity in QBO. Please feel free to share them with us in the comment section below. We remain committed to resolving this issue and ensuring your account connections operate effectively.