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Level 1

I linked my bank account and its showing the correct balance but there are not any transactions listed?

 
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QuickBooks Team

I linked my bank account and its showing the correct balance but there are not any transactions listed?

Making sure your bank transactions are downloaded is my priority, @ed33.

 

Can you tell me the name of the bank that is not displaying your transaction lists? This is for me to further check on its root cause.

 

In the meantime, here are the possible reasons why you're not seeing your transaction list: 

  • Depending on your financial institution, some banks don't post transactions for download until later in the day or the next morning.
  • Some banks will show a transaction on their website but won't download the transaction until it's posted.
  • If the missing transactions are the most recent ones, wait at least 24 hours in case your bank doesn't make them available immediately.

I'd suggest manually updating your connected bank account to get the most current view of your data. Here's how:

  1. Go to Banking.
  2. Choose Update.
  3. Select Update Now.
    • If prompted, enter your Multi-Factor Authentication (MFA) credentials.
  4. Click Continue Update.

If you're still unable to receive updates, you can log in to your bank’s website and download an updated list of your transactions. Once completed, you can upload them to QuickBooks Online via the WebConnect feature. You can read through this article that will walk you through the whole steps: Import Bank Transactions Using Web Connect.

 

Once done, it's time to review and categorize each transaction. On the other hand, I've added these articles to help you resolved issues when managing your downloaded bank transactions:

Know that you're always welcome to post here in QuickBooks Community if you have any other concerns. We're always here to help you out. 

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QuickBooks Team

I linked my bank account and its showing the correct balance but there are not any transactions listed?

Hello there, @ed33.

 

I'm getting back to you regarding the odd behavior you experience while managing your bank transactions. Have you tried performing the troubleshooting steps I've shared?

 

Keep us posted here if you have other questions or concerns. I'm always here to lend a hand.

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