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charleshenson999
Level 1

I'm having trouble linking my synchrony accounts, Has anyone found a solution?

 
1 Comment 1
FateCandylaneT
QuickBooks Team

I'm having trouble linking my synchrony accounts, Has anyone found a solution?

I can see how relevant for your business to have your account connected to the banking feeds, charleshenson999. This lets you automatically fetch the latest entries and categorize them easily in your company.

 

Let me help you integrate the Synchrony bank account into QuickBooks Self-Employed.

 

Beforehand, is there any specific error you've encountered when connecting online banking to your file? Any details you can share will help us determine if we have a reported issue.

 

Here are the following scenarios of why you're unable to connect your bank account:

 

  • Your bank might not connect to all types of accounts.
  • The bank is having a system maintenance.
  • Some banks have multiple names on our list. You'll want to check and select the correct one or try all possible bank URLs.

 

On the other hand, you can try logging in to your bank's website to check if they have server issues or undergoing system maintenance. This occasion stops the online banking connection to QuickBooks.

 

In case you're still unable to link your bank account even after performing the steps above, you can request support from them in QBSE (please refer to Step 3 in the given article).

 

For now, you can manually upload your bank transactions to your account so you can keep going in managing your online entries. You can visit this guide for more detailed inputs: Manually import transactions into QuickBooks Self-Employed.

 

Once everything looks good in the future, here's a helpful resource you can look through to learn more about putting the transactions to the correct line of your Schedule C: 

 

 

I'll be on this thread anytime you require additional assistance managing online banking accounts in your file. Keep safe, and have a good one!

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