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darkblue7715-gma
Level 1

I paid for a full year of self employed, and now after changing phones the app is no longer available for download, and I can't find it in my purchased history. Now what

What do I do now?  I love paying for something that I can't even use.
2 Comments 2
Carneil_C
QuickBooks Team

I paid for a full year of self employed, and now after changing phones the app is no longer available for download, and I can't find it in my purchased history. Now what

Hello there, darkblue7715.

 

I'll share some updates about why QuickBooks Self-Employed (QBSE) mobile is unavailable to download for some users.

 

Starting from March 24, 2024, the QBSE mobile app will no longer be available for download on the Apple App Store as it will be delisted soon. When you switch your mobile device from iOS to Android or vice versa after that date, you're unable to find the product in the app stores to download. You can visit this reference for more details about the updates: QuickBooks Self-Employed mobile app availability update.

 

To further help you with the alternatives, I advise contacting our Customer Support Team. They can explain this matter further and can guide you with their tools.

 

Moreover, you might want to consider checking out our latest QuickBooks Solopreneur. It is a similar product with advanced features for organizing business and personal transactions, tracking mileage, and measuring business performance.

 

For reference, you can read this article to learn more about how this product is different or similar to others: Introduction to QuickBooks Solopreneur. 

 

Feel free to notify us of more concerns about other QuickBooks-related tasks by leaving a comment below. I'll ensure your needs are taken care of. Keep safe always.

Carneil_C
QuickBooks Team

I paid for a full year of self employed, and now after changing phones the app is no longer available for download, and I can't find it in my purchased history. Now what

Hi @darkblue7715-gma.

 

Hope you’re doing great. I wanted to see how everything is going about your concern with downloading the QuickBooks Self-Employed mobile app you had the other day. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

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