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bstutzman
Level 3

If an item shows up in the bank register for a credit card but not in the reviewed tab for same cc, how should this be handled to ensure capture for reconciliation?

I recently had issues with my american express card connection to QBO and support had me disconnect and reconnect the account. this appeared to fix the issue I called them about but created another. I had reviewed a few transactions prior to this and had to re-download them when reconnecting. so now i have items in the for review section and in the register but not in the reviewed tab.
3 Comments 3
MariaSoledadG
QuickBooks Team

If an item shows up in the bank register for a credit card but not in the reviewed tab for same cc, how should this be handled to ensure capture for reconciliation?

Hi bstutzman,

 

You'll want to make sure that all transactions included in your reconciliation are those that are present in your bank statement. Let me provide you some information and help you correctly reconcile your transactions. 

 

You can exclude and delete transactions you're unable to find in your statement. Here's an article for the detailed steps: Exclude Expenses From Downloaded Bank Transactions.

 

For future reference, please see these articles for your guide: 

Please touch base with us if you need further assistance. We are always to help.

bstutzman
Level 3

If an item shows up in the bank register for a credit card but not in the reviewed tab for same cc, how should this be handled to ensure capture for reconciliation?

Hi Maria,

I am able to reconcile my account, that is not what I am asking for.

This is preemptive so I won't have duplicate items in the register when it is time to reconcile or double my work with the input of transactions that have already been recorded.

ShiellaGraceA
QuickBooks Team

If an item shows up in the bank register for a credit card but not in the reviewed tab for same cc, how should this be handled to ensure capture for reconciliation?

Hi @bstutzman,

 

The transactions in the "For Review" tab are the downloaded transactions from your bank. When you accepted these transactions, they will be moved to the "Reviewed" tab.

 

Since you already have transactions in your register, you'll want to exclude these transactions to avoid duplicate entry. Let me guide you how.

 

  1. Go to Banking, then Banking at the top.
  2. Select the transactions in question in the For Review tab.
  3. Click the Batch actions drop-down, then choose Exclude Selected.

After that, these excluded transactions are listed in the Excluded tab for reference or review. Please refer to this article for more information: Exclude expenses from downloaded bank transactions.

 

I'm also sharing these awesome articles about bank and bank feeds for you reference.

 

Should you have other questions and concerns, please let me know. I'll be around for you. Thanks for jumping in today and have a great day ahead.

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