Hello there, careymrtn. Let me guide you on how to resolve this in QuickBooks Online.
First, we will need to create a bill and pay the bill to close the transaction. Next, create a vendor credit for the amount given back to you.
Here's how:
- Select + New.
- Select Bill.
- From the Vendor ▼ dropdown, select a vendor.
- From the Terms ▼ dropdown, select the bill's terms. This is when your vendor expects to be paid.
- Enter the Bill date, Due date, and Bill no. as they're recorded on the bill.
- Enter the bill details in the Category details section. From the Category dropdown, select the expense account you use to track expense transactions. Then enter a description. Tip: You can also enter specific products and services in the Item details section to itemize the bill.
- Enter the Amount and tax.
- If you plan to bill a customer for the expense, select the Billable checkbox and enter their name in the Customer field.
- When you're done, select Save and close.
Next, follow the steps to pay the bills. See the steps below:
- Select + New.
- Select Pay bills.
- From the Payment account dropdown, select the account you paid the bill from.
- (optional) If you select a checking or savings account, you can enter the Starting check no.
- Enter the Payment date.
- Select the checkboxes for the bill(s) you made a payment towards.
- In the Payment column, enter the amount you paid towards each bill. Tip: If you have credit with the vendor, you can apply it in the Credit Applied column.
- Select Save.
After that, enter a vendor credit and create a bank deposit and sure to link this to accounts payable.
- First, make sure you have already created the initial expense or check in QuickBooks and assigned a Category/Account to it.
- Select + New and then Bank Deposit.
- Go to the Add funds to this deposit section:
- Enter the amount refunded by the vendor and choose the Category/Account that you selected on the initial expense or check.
- If this refund was for an expense that you linked to a customer or project, select the Track returns for customer checkbox, then select the customer or project. That way, your costs will not be overstated.
- If you deposited customer payments for invoices into the bank account along with the vendor refund, add them in the Select the payments included in this deposit section.
Lastly, then create an expense to match the vendor credit and bank deposit to offset the amount to zero.
We are still available if you need further guidance with handling your expenses in QuickBooks Online. Have a great day.