It says import was successful when I import my mileiq trips to quickbooks but it also says 44 trips could not be imported. I kept it in CSV format. what is going on? I have never had this issue.

Hello there, @mam994.

Let me ease your confusion about importing MileIQ trips in QuickBooks Self-Employed (QBSE) and help you from there.

One of the possible reasons why some of your MileIQ trips aren't imported is that the format was incorrect. You'll want to make sure that the 44 trips don't have special symbols, and you must leave the notes column blank. Here's a sample screenshot of the format.

However, if there's no issue with the format, I suggest contacting our QuickBooks Support Team. This way, they can further check on this matter and provide some troubleshooting steps to get your 44 trips imported in QBSE. To reach them, follow the detailed steps below:

1. In your QBSE account, click Assistant at the top right. 
2. Choose I need help. 
3. Select Not helpful, then click Talk to a human. 
4. Choose to Get a callback or Message an agent (Live chat).

You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Self-Employed Support.

Just in case you encounter issues tracking your mileage in the future, you can read this article to learn how to fix it: Fix mileage tracking issues in QuickBooks Self-Employed.

Please post a reply below if you need further assistance importing MileIQ in QBSE. I'll be more than happy to assist you again.

Here's a screenshot so you can see what I mean. It says import successful but it didn't upload like eighty-some trips. 

Thank you for coming back to the thread, mam994. Can you please present a screenshot of the exact message you're receiving? I appreciate any further details so I can share an accurate solution. Since Community is a public forum, please make sure that you won't include any personal information when providing further information when attaching screenshot.

If you need further assistance or any concerns related to QuickBooks, leave me a comment. I'll be happy to help. Have a great rest of your day.

I appreciate the screenshot you've shared, @mam994.

I want to make sure this issue is taken care of, and I'd like to redirect you to the best support group available to get this addressed right away.

Since you have missing MileIQ trips after importing them successfully in your QuickBooks Self-Employed (QBSE), I encourage reaching out to our QuickBooks Support Team. This way, they can further investigate this issue and provide additional information on why it happens. They can also create an investigation ticket if other users are experiencing the same. You can follow the detailed steps I shared above to reach our support team.

You might want to know more about standard mileage deduction methods in QBSE. Here's a link you can read for more information.

I'm still open to your replies if you have additional questions about importing MileIQ. Have a great day ahead!