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dmar-sc_list
Level 1

My imported credit card charges are showing up as credit card credtits in the expense account that I am trying to code the charges to on QBO.

We imported our amex into qbo, the charges are showing up as credit card credits when they are reviewed and categorized in the banking screen to the expense accounts. How do we correct this to show as a charge to the expense account? And why is it reversed? 

1 Comment 1
AileneA
QuickBooks Team

My imported credit card charges are showing up as credit card credtits in the expense account that I am trying to code the charges to on QBO.

Hello, dmar-sc_listrepo. 

 

Thank you for reaching out to the Community. QuickBooks will only depend on the imported data in the system. Let's undo, and categorize it again. This way, we can display it to the correct accounts.  

 

First, here's how to undo them:

  1. Tap Banking, then go to the Banking tab.
  2. Go to the Review tab.
  3. Choose the transactions you'll want to undo, then click Undo

Once finished, you can assign, categorize, edit, and add your downloaded banking transactions.  

 

If there's anything else I can help you with, please post a Reply on this thread and I'll get back to you as soon as I can. Stay safe!

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