Hello, david@openflowac.
I'm here to offer some insight regarding the possible reasons why you are facing challenges matching your transactions. The following are some factors that unable for you to do so:
- Transactions have been previously matched to another downloaded transaction.
- Transactions were not entered using the same bank account.
- The transaction is entered manually in QuickBooks and could have a different number, amount, date, or payee from the downloaded expenses.
- Transactions are already reconciled.
Furthermore, after verifying everything, if the issue persists, you can consider reaching out to the square app's customer support team for further assistance. They will be able to provide you with relevant information on whether there are any ongoing investigations related to your issue.
Moreover, I've added this article if you want to know more about organizing your transactions in QBO:
If you have further questions about using the square app, you can comment, and I'll be here to help you.