My total income is saying double the amount it’s supposed to because it has added (manually entered income) and (linked bank accounts). I have none linked.

cianngeren2901-g · ‎September 11, 2024

How to fix total income number if incorrect

KayePe

I know how to fix an incorrect total income in QuickBooks Online (QBO), Cian. I'll share some explanation and guidance for you.

If you have previously connected or uploaded bank transactions in QBO, directly adding entries will result in an overstated income. We must undo and match them with your existing transactions to link them together and avoid duplication. Here's how:

Go to Transactions, then Bank transactions.
Choose the account you want to review.
Head to the Categorized tab, and locate the transactions.
Select Undo, and then go back to the For review tab to match the transactions.

Furthermore, If you've already recorded a payment directly to your bank, you don't need to record another bank deposit too avoid duplication of income. You will only have to enter one if the payment is in the Undeposited funds account. When recording, you should select the payment in the Select the payments included in this deposit section. Don't record it in the Add funds to this deposit section to prevent double counting your total income.

See the attached photo as the basis for my explanation above.

To resolve your doubled total income, you can delete the deposit by generating a Deposit Detail report in QBO.

From the left panel, hit Reports.
In the Find Report tab, search Deposit Detail report.
Select the deposit and delete the recorded transaction from the Add funds to this deposit.
If done, tap Save and close.

On the other hand, you can reconcile your accounts in QBO to ensure that your transactions match your real-life bank accounts.

Thank you for trusting us with your concern, Cian. Let me know if you have more questions about managing your total income or other QBO-related concerns. I'll be happy to guide you again.

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My total income is saying double the amount it’s supposed to because it has added (manually entered income) and (linked bank accounts). I have none linked.

My total income is saying double the amount it’s supposed to because it has added (manually entered income) and (linked bank accounts). I have none linked.

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