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cmumper
Level 2

New bank in the feed that downloaded old transactions

Our old bank merged with a new bank, after adding the new bank in the feed it dowloaded all the old transactions from the old bank that were already matched and reconciled.

2 Comments 2
Nicole_N
QuickBooks Team

New bank in the feed that downloaded old transactions

Hi, @cmumper.

 

It is crucial to ensure an accurate record of your bank transactions, and I'm here to help you fix the downloaded transactions that were already reconciled in the old bank account.

 

When adding a new bank in QuickBooks Online (QBO), the old transactions reappear if the new bank system likely sees the merged account as a continuation of the old one. To fix this, we can exclude them to prevent duplicates. Here's how:

 

  1. Open your QBO account.
  2. Go to Transactions, then select Bank Transactions.
  3. Click the For Review tab.
  4. Locate the downloaded transactions that belong to the old bank and were reconciled in your QuickBooks records.
  5. Select the checkbox of the transactions to exclude.


     
  6. Hit Exclude.

 

After that, refresh your bank feed by clicking Update to download your recent bank transactions. 

 

 

Then, make sure to review and categorize them. 

 

Furthermore, have you heard about the QuickBooks Live Expert Assisted team? They are dedicated to helping you seamlessly handle your transactions and finances. I highly encourage you to explore their services today.

 

I've also included this article to make sure your accounts in QuickBooks match your real-life bank: Learn the reconcile workflow in QuickBooks.

 

I'm all ears if you have more questions regarding your bank transactions or any other QuickBooks concerns. Simply click the reply below, and I'll provide the necessary help.

cmumper
Level 2

New bank in the feed that downloaded old transactions

Thank you, that was great help.

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