"NEW" Chase Bank Feed downloading multiple times

Let's get your bank feeds back and running in your QuickBooks Desktop, Admin-Superstar. 

To start, let's ensure that QuickBooks is updated to its latest release since it can help fix issues within the company file. Then, run Quick Fix my program to run a quick repair on your program. Let me show you how: 

1. In the QuickBooks Tool Hub, select Program Problems.
2. Tap Quick Fix my Program.
3. Start QuickBooks Desktop and open your data file.

If you still have the same problem, it may be due to damaged components. Just follow the steps and details in this article to fix the problem: Fix data damage on your QuickBooks Desktop company file.

Then, look into your transactions if bank feeds are downloading as expected. Then, click the Refresh icon a couple of times to update the connection between your bank and QuickBooks. I'll show you how.

1. Go to the Banking menu and then select Bank Feeds.
2. Choose Banks Feeds Center, then select the correct bank account.
3. Click on the Refresh button.

For your visual reference, I've attached a screenshot below:

If the issue persists, we can import the transactions you need into QuickBooks Desktop. Here's how:

1. Open a web browser and go to your bank’s website.
2. Sign in to your bank account using your normal process.
3. Download your transactions as a QuickBooks Web Connect (.qbo) file.
4. Once done, you can now import your web connect (.qbo) files.

Then, contact our support team since they have the tools to check your account in a safe environment and investigate what's causing this issue. Additionally, I've included these articles that'll help you categorize and reconcile your transactions in QuickBooks. Doing so ensures your books are accurate.

• Add and Match Bank Feed Transactions
• Reconcile Workflow in QuickBooks
• Reconcile an Account in QuickBooks Desktop

Feel free to drop your comment below for follow-up inquiries or other banking concerns in QuickBooks Desktop. I'll be here to answer them. You have a good one. 

I am having the exact same issues you described using QB Desktop Pro 2020.  It is taking such a long time to do bank feeds now.  Did any of the suggestions work for you?

Thanks for sharing the same concern, @Login. We didn't see this coming your way too. 

The steps shared by my peer should fix the issue. I'd recommend following the suggested resolution. 

Should the issue persists, I'd suggest contacting our Customer Care team to help you check what's causing this to happen, and guide you on the next steps. They can also request to investigate the issue whenever necessary. 

Here's how:

1. Go to Help, then select QuickBooks Desktop Help/Contact Us., then click Contact Us.
2. Enter your concern, then click Continue.
3. Log in to your Intuit account, then select Continue. 
4. Select Continue with my account, then check email to see the code. Enter your code and select Continue.
5. Select to chat with us or Have us call you.

Keep in touch if you have additional concerns with your bank feeds. I'll be here to guide you some more. 

After a lot of back and forth with Customer Care explaining the situation over and over and over again, they finally told me that it's a known issue and that Technical Support is working on it.  So I guess we just keep ignoring the duplicate transactions until they decide they are going to fix it.

Neither of the responses on this thread from the QB team are helpful and they don't actually address the issue.

I am having the same "duplicate transaction" issue with QB 2020, 2021, and 2022; I was holding off 2023 conversions until they resolved the issue.....tick-tock.

Does the "advanced mode" provide any relief?  I've never really cared for it and don't use it.

Godspeed on this fix.

Frustrated in LA.

bp