I appreciate you for laying out the details of your concern and using QBDT as a business startup partner, @nboedeke. I'd be glad to provide information about your concern with entering a refund.
Since you receive a refund from your vendor as a credit card credit, I've got some steps here below to get you started in entering the transaction. Here's how:
- Go to the Banking menu, then select Enter Credit Card Charges.
- From the Credit Card drop-down, select the credit card account.
- Click the Refund/Credit radio button.
- Choose the appropriate Vendor name and enter the Date, Ref No, and Amount.
- Enter the appropriate memo to describe the transaction.
- If you returned Items, select the Item tab and enter the Items and Amounts from the refund.
- If the refund does not have Items, select the Expenses tab, select the appropriate Accounts and enter the Amount.
- Tick Save & Close.
Moreover, I'll be adding this article if you want to enter a refund with a different scenario: Record a vendor refund in QuickBooks Desktop.
Also, here's a great resource that can guide you further in getting started with QuickBooks Desktop: Get started with QuickBooks Desktop.
Let me know how else I can help you with entering your transactions by adding a comment below. I'm more than happy to lend a helping hand. Keep safe always.
