Hi, I'm very new to QB Desktop and need an answer to the following:
I entered a credit card charge last week from Walmart for multiple items that were purchased for my fire station. One of the items on the receipt broke two days after purchase. It was returned and we received a refund for the item on the original receipt. We then purchased another of the same item. So, now I have the new receipt for that one item - no problem, and then the original receipt, which was entered, and the refund/credit receipt, which has not been entered because I am not sure how to enter it against the original credit card entry. Any help in showing me how to do this would be greatly appreciated! Thank you!
Solved! Go to Solution.
I appreciate you for laying out the details of your concern and using QBDT as a business startup partner, @nboedeke. I'd be glad to provide information about your concern with entering a refund.
Since you receive a refund from your vendor as a credit card credit, I've got some steps here below to get you started in entering the transaction. Here's how:
Moreover, I'll be adding this article if you want to enter a refund with a different scenario: Record a vendor refund in QuickBooks Desktop.
Also, here's a great resource that can guide you further in getting started with QuickBooks Desktop: Get started with QuickBooks Desktop.
Let me know how else I can help you with entering your transactions by adding a comment below. I'm more than happy to lend a helping hand. Keep safe always.
I appreciate you for laying out the details of your concern and using QBDT as a business startup partner, @nboedeke. I'd be glad to provide information about your concern with entering a refund.
Since you receive a refund from your vendor as a credit card credit, I've got some steps here below to get you started in entering the transaction. Here's how:
Moreover, I'll be adding this article if you want to enter a refund with a different scenario: Record a vendor refund in QuickBooks Desktop.
Also, here's a great resource that can guide you further in getting started with QuickBooks Desktop: Get started with QuickBooks Desktop.
Let me know how else I can help you with entering your transactions by adding a comment below. I'm more than happy to lend a helping hand. Keep safe always.
Thank you so much! I appreciate your insight and input on this. Have a great day!
Good morning, @nboedeke.
Thanks for joining us again!
I appreciate you reaching back out to us. Don't forget to let us know if this worked for you or if you need some further assistance on your partial credit card refund question.
We're always here to have your back. Bye for now!
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