Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Need help with 1099's or other Year End topics? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
Showing results for 
Search instead for 
Did you mean: 
Level 1

Payment made on 10/25 and has not been deposited in my account

1 Comment
QuickBooks Team

Payment made on 10/25 and has not been deposited in my account

Hi @paul11,


Welcome to the Community. I'm here to get you pointed in the right direction for determining why the payment from 10/25 hasn't been deposited into your account.  


Given the length of time since the payment was made, I recommend contacting the QuickBooks Payments Support Phone Team. This team is the best resource for such inquiries, as they're able to request account information to pull up your company and share sensitive information, while this is a public forum. Once they have this information, they'll be able to further assist with determining the details of the transaction and why it hasn't been deposited into your account.


You can locate their contact information at the following link: QuickBooks Payments Contact Us.


If I can be of further assistance, I'm just a post away. Have a lovely day. 

Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up

Need to get in touch?

Contact us