Thanks for getting back to us, @turboboostleakte.

At the INV-52873, this ticket is still open and our engineers are still working on resolving the status of the behavior. We will be sure to communicate with you once we find a solution.

We apologize for the inconvenience that this may cause. Please keep on checking your email for updates.

In case you need help with other payment tasks, you can browse this link to go to our general topics with articles.

Let me know if there's anything else I can help you with. Take care and  stay safe.

Your engineers 🍆✊💦. Its been 2 years with no progress on the issue. Prove me wrong.

Same issue. Using Quickbooks Desktop. Very Frustrating this hasn't been fixed.

What I ended up doing as a work around was to undo categorization of all transactions so that I could make my adjustments. 

If you are going through this I'd suggest to go into settings and change the items displayed per page to 300. 

I am having the same issues, no pagination at the bottom of the Paypal page and the date filter on the Categorized transitions have no pagination and the date filter does not work. I recently inquired about having this fixed, they basically said this is broken and we can't do anything about it. How is that acceptable? The Software is broken and that is not acceptable. Intuit needs to fix this and make things right for their customers.

this was their response:

We sincerely apologize for the long wait. We have reviewed all ongoing Investigations about this  pagination issue on your PayPal Account connected to your QuickBooks Online service. Unfortunately, we have  no available troubleshooting to permanently fix this as it only applies to one account connected. As you have mentioned on our chat, this is not an issue to your other accounts connected to QuickBooks. 

To help us add this to our next product and service update, please help us send formal feedback by logging in to your account, gear icon, Profile and choose Feedback.

Thank you so much!

Seems like they are still having issues. I called in and the agent said that it is a PayPal issue. I had to give her the investigation number for her to acknowledge that the fault is on their side. She said that they are working on an update and it's going to be fixed Friday, April 16th, 2021.

Fingers crossed. 

April 16 past. the issue is still there for me :(

Hi there, 

this is still happening to me. Can't seem to go past the first page on the "categorized" list of transactions for PayPal. No matter what date range you choose. Makes it very useless.... Has anybody had any luck? They mentioned that they will fix this on April 16th, 2021, but so far no change....

Hello, @sreplans.

I understand the impact of any delay in resolving this on-going issue with your PayPal transactions. Banking related concerns usually require troubleshooting steps that need to be performed more than one attempt. Currently, our engineers are still working on releasing a permanent fix. 

In the meantime, I'd recommend contacting our Technical Support Team so you'd be added to the affected users' list. Just provide your full name, updated email address, and this investigation number: INV-52873.

Here's how to contact us:

1. Go to your Help (?) icon. 
2. Choose Contact Us.
3. Enter what you're reaching out about in the available field, then hit Let's Talk. 
4. You'll be presented with a few options to connect with Intuit.
5. Select Get a call.
6. Input the requested information. 
7. Click Confirm my call.  

Once updates are available, you'd received an email notification. Also, it will be applied directly to your account. 

To ensure we're able to address your concerns, our representatives are available from 6:00 AM to 6:00 PM on weekdays and 6:00 AM - 3:00 PM on Saturdays, PST.

We appreciate your patience while we are working on resolving this banking-related issue. While you're waiting to hear back from support, you can always leave a post there if you need help with about using QuickBooks. I'll be more than happy to help.

is there an update on this?

Thanks for taking the time to get back here, @turboboostleakte.

I've checked our records, this investigation number: INV-52873 has been resolved and closed. Since you're getting the same result, I recommend contacting our Customer Care Team. They can further check what's causing this behavior.

Before doing so, please check our support hours here. Then, follow these steps:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat. 

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. Go to the Help menu, and select Talk to a human.
2. Choose Talk to a human again. 
3. Proceed with I still need a human.
4. Click the Contact us link.
5. Select either Start messaging or Get a call.

Thus, there are three ways of integrating Paypal in QuickBooks Online such as Sync with Paypal, Connect to Paypal and Paypal Bank Feeds. As an alternative, you can choose another way in connecting your Paypal with QuickBooks.

For more details, kindly check these articles: 

• Sync with Paypal.
• Connect to Paypal.
• Differences between Connect to PayPal app, Sync with PayPal app, and PayPal Bank Feeds.

Thank you for your patience while we work for a fix. If you have additional assistance while managing your bank transactions, let me know. I'll be around to provide further assistance. Have a nice day.​​​​​​​