Persistent "Online Banking Transactions ready to send" reminder

I appreciate you performing some troubleshooting steps to get rid of the Online Banking ready to send a reminder, rsky.

Let's go to the Reminders page and clear the Online Banking reminder. This way, the Online Banking Transactions ready to send reminders will not show in the list.

Here's how:

1. Click Company on the top menu.
2. Choose Reminders.
3. Under Business Service Messages, double-click the reminder. This opens Bank Feeds with the active account.
4. Go to the outgoing pending transaction and click on it.
5. See the pop up listing it and hit the Edit button.
6. Uncheck the Send Later option.

If the same thing happens, let's try opening a sample company file to check if you're having a problem with only one file and not the program itself. You can also open it from a different location to check if the problem might be coming from a damaged folder.

Then, make sure QuickBooks Desktop to the latest release and you meet the system requirements.

If the same thing happens, it's possible there's a damaged component in the software. You can check out this article to troubleshoot the issue: Repair QuickBooks Desktop.

Please touch-based with me if there's anything else I can do to be of assistance. I look forward to hearing from you again.

I have this same issue.  It has been happening for years now with several versions of Quickbooks Desktop Pro Plus. There are no Outgoing Pending Transactions. I can disable/reenable bank feeds and it will go away until I send another payment.  I have tried repairing my file and that did not resolve the issue.  I have tried refreshing from both the Bank Feeds menu and the Reminder window.

I understand this isn't an easy process for you, @jameswi.

I've got some troubleshooting steps we could perform to remove the old alert in your Bank feeds section. 

We can close the QuickBooks Desktop (QBDT) and run it as admin will suffice. To do this, right-click the QuickBooks icon on your desktop and select it. 

If the issue persists, it's possible that your QuickBooks Desktop (QBDT) isn't up to date or you're using an outdated version of the program. This can be why you're still seeing this old alert in the Reminder window. 

To remove the error, I'd suggest updating the product to its latest release. This way, you'll be updated about the latest features and product improvements. Here's how:

1. Go to Help and select Update QuickBooks Desktop.
2. Click Update Now, then select Get Updates.
3. When the update finishes, close and reopen QuickBooks.
4. When asked to install the update, click Yes.
5. When the install finishes, follow the on-screen instructions.

Once done, we can clear the Online Banking reminder. This way, the Online Banking Transactions ready to send reminders will not show in the list.

Here's how:
 

1. Click Company on the top menu.
2. Choose Reminders.
3. Under Business Service Messages, double-click the reminder. This opens Bank Feeds with the active account.
4. Go to the outgoing pending transaction and click on it.
5. See the pop-up listing it and hit the Edit button.
6. Uncheck the Send Later option.

Additionally, I've added this article to help you match your transactions to keep your account accurate and updated: Bank Feed transactions.

You can also check this page in case you encounter issues when reconciling an account in your company file: Fix issues when you're reconciling in QuickBooks Desktop.
 

I appreciate your patience in joining this thread. Please keep me posted if you have other banking concerns. I'm always here to help you out.

I tried running as admin and still have the erroneous message. I am using the latest version of Quickbooks.  Keep in mind, I mentioned above that this has been happening for years (2 or 3) and several versions of Quickbooks, so it's likely just by dumb luck that I had to be up-to-date at some point in time, even if I wasn't today.  I have tried clearing reminders, but they can't be cleared as there aren't any to clear--the Reminder window message is inaccurate.  I have worked with QB supposrt and their solution is to disable/enable bank feeds.  Works great until I send my next online check.

This has been happening to me for many years. I hate it. I hate quickbooks. They won't fix it because they don't care. Tech support is a joke. Rebuilding file and updating doesn't work. It's a problem design in the software. They add these stupid features to justify charging for "new" nearly unchanged software. Please enable me to turn off reminders and make sure that it actually stays turned off. I don't need a reminder. It's actually a reminder every now and again to search for other accounting software.

Rolling Hills, I am 100% in agreement with you on every point. I'd rather seem them take care of some of these issues than add new features. They also need a way for all customers to see the bug reports and the status of them. From a customer point-of-view Intuit seems very disorangized when it comes to bug reports. The reminder feature is worthless if it doesn't work. Sorry to see you're having the issue too, but I'm also glad to see I'm not the only one.