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As the subject line mentions. Last reconciliation was end of March 23. There was a $0 discrepancy as I have had over the last 16 years and my report dating back to Feb 2017 enjoy tells me a $0 discrepancy with no adjustments. As I was going to reconcile my bank account, it now shows that there is a discrepancy of $1195 even though there was a $0 difference when I last balanced the books. I compared my statements and they all line up and can not find the difference. Has anyone else run into such an insane circumstance or have suggestions on where to start looking. Checked back to see if somehow something was unchecked in my bank statement, but everything lines up as it should.
Any help is appreciated,
Pat
Hello there, patmol.
When you reconcile an account, compare your bank statement to what’s in QuickBooks to make sure everything is accurate and matches. That said, the period or month you're reconciling should be the right one.
Based on the scenario, we can run several reports to determine the cause of the discrepancy. You can choose any of the following:
Let me show you the steps on how to build the Reconciliation Discrepancy report. Here's how:
If you're unable to find what causes the amount to change, let's open some of the reports mentioned above. Each one contains specific instructions on how to troubleshoot the issue. For detailed instructions, check this article: Reconcile accounts in QuickBooks for Mac. Proceed directly to the What if I don't want to enter an adjustment? section.
I've also attached a link that contains resources on how to troubleshoot reconciliation issues: QBDT online resources.
In case need more information on a specific task, feel free to use our self-help articles. There, you'll find topics about banking, payroll, cashflow management, and other accounting activities.
Keep me posted if you have additional questions about balancing and matching your account and transactions. I'll get back to make sure this is taken care of for you.
I am having the same problem! I have been balancing my checking account month by month since 1/31/17. When I run the reconciliation discrepancy report (Quickbooks desktop for Mac), it shows no discrepancies at all. Ever. I last reconciled Sept and Oct on 11/17/23 (running behind due to some shoulder surgery), and everything reconciled. When I went to reconcile my Nov statement, the beginning balance was off by about $850 and change. Again, nothing on the reconciliation discrepancy report. I ran the reconciliation detail, and everything for Oct matched my checking statement. I exited and restarted QB several times, but that didn't correct the beginning balance. I clicked "undue last reconciliation" twice, hoping it would fix things - it did not. I don't know what to try next! I am the only person with access to this account. It is not linked to my bank, so any transactions are entered manually by me. Any suggestions?
Hello joyin,
I'm here to help fix the discrepancy issue you encountered. I appreciate you for running a report and for undoing the reconciliation report to fix this matter.
To ensure the transactions match your bank records, I suggest using your bank statement as a reference. You can use it to compare the entries on your QuickBooks transactions.
If some transactions are listed on QuickBooks, but not on your bank statement, you may delete them. These entries may be the reason for the discrepancy issue.
From there, you can reconcile the account again. You can check this article as your guide: Reconcile account.
I'm always around whenever you have reconciliation concerns.
Hi joyin. After spending time on the phone with QuickBooks support and checking a few different reports as well as Verifying and Rebuilding data, I was able to finally balance my books after going back 6 months to find a discrepancy that just mysteriously popped up. As I put in my original post and you even stated it happened to you, the books balanced and then mysteriously they didn't. Ended up going back to June of 22 to rebalance and find the issue. No rhyme or reason on why it happened and it has never happened in the 17 years of owning my business. I would reach out to support first by doing online chat and then talk to someone on the phone. It took a few hours and some alcohol but it all got worked out. Good luck!
I have been successfully balancing this account since 2017. The discrepancy report shows no discrepancies. The verify data utility shows no problem. All transactions on my bank statement are able to be matched to transactions in Quickbooks. There are some outstanding checks paid out that have not been cashed yet, and some deposits I have recorded in Dec that would not have hit the Nov statement yet, but this is normal in the course of doing business. I do not want to delete them, as they will hit in future bank statements. Any new suggestions? I see I am not the only person to have had this problem.
Hi there, Joy.
I understand the importance of reconciling your bank statement with your QuickBooks transactions. Rest assured, we'll assist you in fixing these discrepancies so you can continue doing your business needs. Before doing these steps, please note that you'll need to back up your company file to ensure your data is safe.
Since some deposits you recorded in December have yet to hit the November statement, I recommend doing a mini or off-cycle reconciliation so that it won't mess up your future bank statements. This puts unreconciled transactions back without affecting the cycle that you follow. Please refer to your accountant so they can guide you on doing this correctly.
Here's how:
For more details about off-cycle reconciliation, please refer to this article: Reconcile previously deleted and re-entered checking or credit card transactions.
After resolving your reconciliation discrepancies, you may consider closing your books to avoid unwanted changes.
Let me know if you have further questions or details about your reconciliation concerns in QuickBooks Desktop. I'm always here to provide you with the best solutions.
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