Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Good day, moeleyva.
There're a couple of reasons why your QuickBooks beginning balance isn't the same with your bank statement. This includes outstanding or uncleared transactions, duplicate transactions, and modified or deleted transactions.
The steps to resolve the issue depends on what's causing it. Please open this Help article that'll guide you how to resolve the difference: How to fix differences between QuickBooks balance and bank balance.
You can also add a reply below if you need more help. Thanks for dropping by.
I have used Quickbooks for 20 years and have always reconciled my bank statement to quickbooks until a virus attached to my Quickbooks four months ago. Mac hard drive was cleaned and QB has not worked correctly since then. Changed for days ago from QB Desktop to QB online.
Bank statement on December 29, 2017 and QB do not match. Need to correct this problem before reconciling year 2018 bank statements.
Help
Hi there, @Ron1996,
There are multiple reasons why a bank balance may not match the register in QuickBooks Online (QBO). One example of this could be an outstanding transaction, such as a check that hasn't cleared the financial institution. In an instance like that, it's generally recommended to wait for it to clear from your financial institution. Naturally, there can be a delay with transactions reaching For Review, due to a person waiting to deposit it and processing times at the bank.
Another reason is deleted or duplicate transactions. Since QuickBooks shows a negative balance, I would recommend looking first for duplicate transactions.
I wanted to include an article that can help guide you in ensuring that information matches between QuickBooks and your bank: How to Fix Differences Between QuickBooks Balance and Bank Balance.
I also recommend the following resource which contains multiple articles to help with this process from start to finish: Reconcile Hub.
Please let me know the outcome or if I can be of additional assistance. Wishing you a wonderful week!
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here