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gina15
Level 2

QB Desktop App - High memory/CPU

Does anyone else have problems with high memory/CPU usage when running the QB Desktop app? My fan is running constantly because of it and I know QB is the culprit because when I close QB it stops and QB is constantly at the top of both processes in task manager.  I've tried deleting the app and re-installing.

3 Comments 3
MaulikH
QuickBooks Team

QB Desktop App - High memory/CPU

Hey there, Gina15.

 

Glad to have you in the QuickBooks Community. I'm here to help. I found some information you can use as a reference.

This article will show how to optimize your computer and minimize performance issues in QuickBooks Desktop. I'm here as well to help if you have any other questions. Just reply below at any time. Have a great day!

gina15
Level 2

QB Desktop App - High memory/CPU

This isn't helpful at all and reminds me why I never post on this forum.  Of course I've already Googled the heck out of my problem and have read any/all articles related on the QBs site. 

 

I'm considering changing accounting software because not being able to use the desktop app is kind of a dealbreaker.  I can't listen to my fan running at full speed all the time; and it's annoying to only use the web interface. 

MadelynC
Moderator

QB Desktop App - High memory/CPU

This is not the impression we want to leave with, @gina15.


We want to help you and get your issue resolved. However, QuickBooks Community is a public forum where accessing an account is prohibited. We can only provide the best possible resolution to anyone’s concern.


Since you already tried reinstalling and other steps, I recommend contacting our Technical Support team. They have more tools that can help investigate further and able to assist you until the issue is resolved.

 

To make sure you'll get the help that you need, here are our available hours before reaching them: Support hours and types.


Please know that we’re always here whenever you need help. Take care.

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