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Giovann_G
Moderator

QBO says "Bank Error 105" but that's wrong

I'm grateful you've taken the time to follow the steps found on our support page, Whiz65.

 

I understand how important it is to bring those recent bank feed transactions to QuickBooks Online. I'll provide you with some details regarding the error 105 you encountered.

 

The error typically happens if your bank is performing maintenance or if a server problem exists. Usually, it will be fixed in 48 hours. I also did my research and found out that we have an ongoing issue with the Discover card. Our engineers are working to identify the cause and provide a solution as quickly as possible. 

 

If you haven't been added to the list of affected users, I recommend contacting our QuickBooks Online Support. This way, you'll receive updates regarding the status through email.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Click Talk to a human.
  4. When asked, enter "getting an error message when deleting an account."
  5. Choose a way to connect either Start a chat or Get a callback.

 

In the meantime, you can download a CSV file of your transaction directly from your bank website and manually upload it to QuickBooks Online. Check out this resource for a complete guide: Manually upload transactions into QuickBooks Online.

 

Once your transactions are in QuickBooks, begin matching and categorizing them to ensure they are put in the correct accounts.

 

I'll be here to help you if you need further assistance with banking. Have a great day.

paula2278
Level 1

QBO says "Bank Error 105" but that's wrong

Novo (www.novo.co) is now unavailable too. Well this get fixed soon?

Jelayca V
QuickBooks Team

QBO says "Bank Error 105" but that's wrong

We understand how important to have such a function, as well as the need to get it resolved quickly, @paula2278 .

 

Bank error 105 occurs because the bank or account site is down for maintenance so you can't connect to it. As I dig further into your problem, I have found out that there was an In Progress investigation in this matter. 

 

Please know that we're working on fixing this problem, and you will receive an update by email when there is a solution.  In the matter at hand, we thank you for your patience.

 

In the meantime, you may still manually add transactions if you want to record older transactions or if your bank or credit card is unable to connect to QuickBooks. Use this information for a complete guide, which shows you how to Manually upload transactions into QuickBooks Online.

 

Once your transactions are in QuickBooks Online, they can now be matched and categorized to ensure you have an accurate list of accounts.

 

If you have any further questions about banking, please do not hesitate to contact us. I'll be happy to lend a hand. I wish you a great day! 

 

 

 

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