QuickBooks being untrustworthy isn't the kind of experience I want you to feel, MichaelOD.
I want to make sure you're able to see all deposits you received from customers. The Merchant Service Center keeps a complete record of your payment activity from all of your QuickBooks products.
You can check the status of all your processed payments here. This includes payments processed in QuickBooks Online.
Before proceeding, make sure to open your QuickBooks accounts using a web browser. We no longer support QuickBooks Online Windows and Mac desktop apps.
Going back, here's another way to check your deposits.
- Sign in to the Merchant Service Center.
- From the homepage, select Activities & Reports and then Deposits.
- Select the date range in the Dates field.
- Click Search.
This lists all your daily deposits and totals when we put them in your bank account. To see the individual payments that are part of a deposit, click the arrow ▼ from the Fee column.
To see your monthly statement:
- Go to the homepage.
- Select the Activity & Reports tab and then All Statements.
- Find the month you want to see and select View.
- Or select Download to get a PDF for your records.
QuickBooks Online automatically records deposits and fees deducted from your QuickBooks Payments transactions. I'm leaving these articles to help you check and ensure payments are posted to the correct bank account.
Get back to me if there's anything else you need help with. Just leave a comment below and I'll get back to you.
