Quickbooks is not syncing with my bank (BECU). I called my bank and they said the fault lies with Quickbooks to resolve, but I can't find a person from quickbooks to help! The Visa account is the only one syncing. The bank may have upgraded something on their website. Anyway to fix this?
Let me give you additional updates about your concern, gris0028.
I reviewed our system and found out that there are two specific error codes (Error 101 and Error324) when connecting Boeing Employee Credit Union (BECU) to QuickBooks Online. You can reach out to our QuickBooks Customer Care Team so we can add you to the list of affected users. They can also give you updates about the issue.
Meanwhile, we can use a WebConnect file (as an alternative) to import your bank transactions if you encountered Error101. You can check out these articles for more information:
This issue has been going on for days. I spoke with qbo support yesterday. They were going to look into the issue again & stated the issue is with my bank but they are working on it. Still can not sync my bank accounts. This is getting ridiculous . I downloaded the file as suggested. I try to open the file & it disappears. When is this issue going to be fixed.
To ensure that I'm on the same page, may I know if you're getting any error messages? Since you already contacted our Support team, rest assured that a ticket has been created and forwarded to our Product Engineers for further investigation.
An email notification will be sent to you once this has been resolved. I'll also inform you here when we get the update as well.
Just in case, I'll add these articles for future reference: