Quick books payments don't hold out to bank statement

Hi, @Nathan1901.

I'm here to share information about how QuickBooks Desktop (QBDT) handles and deposits the payments you process with QuickBooks Point Of Sale (POS).

QBDT groups the customer payments you process each day. Then, it deposits this grouped set of payments as a single bank deposit into your bank account. Currently, the option to split these credit card transactions to hold it out is unavailable.

To ensure that your QBDT always matches your bank statement, you'll have to review the deposits at the end of the month. Before we proceed, if you haven't turn on the automatic matching feature, here's how to do it:

1. In QBDT, go the Banking menu and select Record Merchant Service Deposits.
2. Select Change your deposit settings.
3. Turn on the Auto match & record setting.
4. Select Save.

Once done, here's how to review the deposits:

1. Go back to the Banking menu and select Record Merchant Service Deposits.
2. Go to the Recorded tab.
3. Review the first bank deposit on the list. If you need more details, select the small arrow icon ▼next to the deposit. This shows you each customer payment grouped in the deposit.
4. Find the matching bank deposit on your bank statement.
5. If the date and amounts match, check it off of your bank statement. QuickBooks recorded it correctly.
6. Compare each bank deposit on the list.

To learn more about managing and depositing payments from your POS to QBDT, consider checking out this article: Automatically record QuickBooks Payments bank deposits in QuickBooks Desktop.

I also recommend visiting our website for more tips and other resources you can use in the future: Self-help articles.

Let me know if you have follow-up questions about this or anything else QuickBooks. I'll be here to answer them. Stay safe.

Ok so when I went to turn the automatic record merchant service deposits on the option don't come up under banking.