QuickBooks clearly DOES NOT CARE ABOUT IT’S CUSTOMERS. IOS app is STILL BROKEN. unable to reconcile or check balances. Known issue yet they refuse to fix it!!

I appreciate you coming back, athensohio45701.

I'm here to address your concern about the reconciliation issue when using the IOS app.

Looks like you've posted a similar question where there are recommended steps to be taken. Click this link to route you to the said post. 

If none of the suggested steps works, you'll need to get in touch with our QuickBooks Care Team. This requires an in-depth investigation to identify the reason why you're unable to see balances or reconcile using QuickBooks Online mobile for IOS.

Here's how you can reach us:

1. Go to the Help menu at the upper right.
2. Select Contact Us.
3. Enter your concern.
4. Click Let’s talk.
5. Choose Get a callback. 
6. Type in your contact info.
7. Select Confirm my call.

You can check out this article for our contact information. Click on the QuickBooks Online (QBO) drop-down to see the most updated support schedule: Support hours and types.

Please don't hesitate to reach back out if you have any other questions. I'll be right here to lend a hand.

Hi, athensohio45701.

Hope you’re doing great. I wanted to see how everything is going about the broken iOS app where you're unable to reconcile or check the balances. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at any time.

Looking forward to your reply. Have a pleasant day ahead!

They have offered no resolution. I am unable to use a web browser due to vision problems. Yo woujd think QuickBooks would at least try to follow ADA laws.  They are opening themselves for a lawsuit if they do not fix app. I only have phone and had it setup by accountants I had to pay so I could do these part myself.  Now I can’t even see my bank balances. All I get is ridiculed for not being able to see the browser on my phone.  Try it yourself and you will see. It’s completely different than I was taught with the app, and you can’t zoom or read anything. 

PLEASE HELP ME!  Intuit will not.  They said it will be fixed and now say they have decided not to fix it EVER.