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carperroz
Level 1

Quickbooks credit card payments. We take a payment with the Gopay app Quickbooks records the deposit to undeposited funds. I want to assign it to an income account

 
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JenoP
Moderator

Quickbooks credit card payments. We take a payment with the Gopay app Quickbooks records the deposit to undeposited funds. I want to assign it to an income account

Customer payments made through the QuickBooks Payments application can only be assigned to a bank account, carperroz.

 

This is because the products and services that you're selling are already assigned to an income account. This means that your income will automatically increase once you create a sales transaction in QBO. 

 

In the meantime, you can follow these steps to deposit the payment to your bank and take it out from Undeposited Funds account:

  1. Click the + New icon and select Bank Deposit.
  2. Look for the customer payment in the Select the payments included in this deposit section.
  3. Enter all other details including the bank account. 
  4. Click Save and close.

Let me also share these steps to assign an account . This is to make sure that future transactions will be deposited directly to your bank in QBO: 

 

  1. Go to the Gear icon and select Account and Settings.
  2. Proceed to the Payments tab.
  3. Click Chart of Accounts and and assign a bank in the Standard deposits section. 
  4. Select an expense account in the Processing fees section.
  5. Click Save, then click Done

Let me know if you need more help with this. We'll make sure that all your customer payments are recorded accurately in QuickBooks. 

 

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