BLACK FRIDAY SALE 70% OFF QuickBooks for 3 months*   Ends 11/30

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
TrendyGroup
Level 1

Quickbooks Desktop Mac Plus 2022 Online Banking

I changed the password to my American Express Online account. I don't know where to access the existing online American Express account within my QB to change the password. When I try to download transactions into Quickbooks I get a pop-up window stating the Password is incorrect. 

 

1 Comment 1
Jovychris_A
Moderator

Quickbooks Desktop Mac Plus 2022 Online Banking

I can help update your online banking password in QuickBooks Desktop for Mac, @TrendyGroup.

 

You'll have to remove the saved password that you entered in QuickBooks Desktop for Mac previously. In that manner, you'll have an option to enter your new password.

 

Let me show you how:

  1. On your desktop, double-click the Macintosh HD icon.
  2. Go to Application to select Utilities.
  3. From there, tap on the Keychain Access.
  4. Find your online banking password and choose Delete.
  5. Close and reopen the company file.
  6. Go to Download transaction and pick Download all.
  7. When you’re given the option to enter your password, enter the new one.
  8. QuickBooks will connect to your bank and download transactions.

 

Next, reset the Keychain Access password to save your current American Express password. Please follow these steps:

 

  1. Double-click the Mac HD icon on your desktop.
  2. Pick the Application folder and choose Utilities.
  3. Open the Keychain Access option to select Edit.
  4. Pick Change Password for Keychain login.
  5. Type your current Keychain password in the top box.
  6. Enter your new password in the 2nd box and 3rd box.
  7. Click OK to save the changes.

 

Additionally, I'm leaving these resources that cover all the information on setting up your bank feeds and solutions to resolve online banking problems.

 

 

Feel free to place a comment if you have any other issues or concerns about the online banking setup. I want to make sure everything is taken care of for you. Have a great rest of the day.

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us