Welcome to QuickBooks Community, @Design1080.
Please know this isn't the kind of experience we'd like you to have here in QuickBooks. Let me guide you to the appropriate support group to address this matter promptly.
Since the Community is a public forum, and QuickBooks Payments and other account-related concerns require special handling, we need to ask for your data to access your account. With that said, I recommend getting in touch with our Merchant Services Team. One of them can review your account so they can help check the status and trace your payments.
You can directly contact merchant support through these links:
They are available Monday-Friday, 6 AM to 6 PM PT.
For other ways to reach out to them, feel free to read this article: Contact Payments Support.
I'm also adding these helpful articles that consist of questions and answers about QuickBooks Payments deposits:
If you require any additional assistance with payment deposits, don't hesitate to reach out again. Keep safe and have a good one.