Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Thanks for getting in touch with the Community, justin13.
Your team member's timesheets are sent to QuickBooks Online (QBO), then their data's pulled from there. I'd recommend checking your weekly timesheet in QBO.
Here's how:
Once you've checked your weekly timesheet, please let me know if their time's displaying for you.
I've included a detailed resource about working with weekly timesheets in QuickBooks Online that may come in handy moving forward: Create & print timesheets
I'll be looking forward to hearing back from you. Have a lovely day!
> 1. In the left navigation bar, go to Employees, then Enter Time.
"Employees" does not exist in the left navigation bar.
I can go to "Payroll -> Employees"
> 2. Click your employee's name.
OK
> 3. If their hours worked are billable, choose a Customer: Job and Service Item, then turn on the Billable? column's option.
Huh? There are no timesheets, no time, no anything resembling this.
> Steps 4-8
Totally does not make any sense.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here