Thanks for sharing an update with us, Larry.
I'd be glad to share some insights with you on how to isolate and reconcile your account. You'll want to adjust the date range of your reconciliation to view those past transactions.
If you're still unable to see them after adjusting the date range of your reconciliation, I suggest checking them again in your chart of accounts. There's a great chance that those transactions we're already reconciled. Thus, they are not visible in your reconciliation window.
What we can do is to undo them in your register. This way, you can match them accurately with your bank statement. I'll show you how.
- Go to the Accounting menu in your QuickBooks Online (QBO)
- Select Chart of Accounts.
- Find the account you want to undo then select the View register link,
- Select the transaction you want to unreconcile to expand the view.
- Review the check column. If the transaction is reconciled, you’ll see an “R.”
- Select the checkbox until the box is blank. This removes the transaction from the reconciliation.
- Click Save and close the account register.
You can also see this link for more details and additional troubleshooting steps:
I'd also recommend working with your accountant for guidance in making these changes. This way, we can ensure your accounts stays accurate after the process.
Once done, you can now seamlessly reconcile your account whenever you're ready. In case you'd encounter any problems during the process, you can refer to this link in effectively handling the situation: Learn the reconcile workflow in QuickBooks.
Please don't hesitate to let me know in your reply if you have any other concerns or questions about reconciliation. I'll be here to assist you anytime. Have a good one!
