Are payments made through QuickBooks Online automatically reconciled?

Welcome to the Community space, @wreade78.

Before anything else, we congratulate you for using QuickBooks Online (QBO) to manage invoices and invoice payments. If your customers pay their invoices, it's going through the Undeposited Funds account, may it be one payment or multiple invoice payments. Once you're ready to have it into your real-bank account, you'll want to deposit it through the Deposit To page and choose your bank account. 

You can check these articles to learn more about the process: Record invoice payments in QuickBooks Online.

When doing reconciliation inside the program, you'll want to ensure you have your bank statements with you. This way, it'll serve as your guide when reconciling bank transactions. For more details, please see this page: Reconcile an account in QuickBooks Online.

In addition, we recommend checking these articles to learn more about the reconciliation process and keep track of transactions inside the program:

• Learn the reconcile workflow in QuickBooks.
• Run reports in QuickBooks Online.

We look forward to having you here again if you need assistance managing invoices or need help performing specific tasks inside QuickBooks. Don't hesitate to visit us anytime so we can assist you. Keep safe.

@Kurt_M 

Thanks for your message. The QBO video on the page linked below seems to indicate that QB will group the payments into deposits and record them in QB automatically. Is that not accurate?

https://quickbooks.intuit.com/learn-support/en-us/help-article/invoicing/take-process-payments-quick...

Thanks,

Will

Yes, QuickBooks Online (QBO) will group the payments into deposits and record them automatically, @wreade78.

All payments that are processed each day are grouped into deposits along with the fees deducted from your QuickBooks Payments transactions. You can read this reference for more details: Record payments deposits and fees in QuickBooks Online.

Additionally, you still need to reconcile the payments in QBO as they will not be automatically reconciled.

You might want to verify the status of the deposit and customer payments processed in your account, just check this article for instructions: Find out when QuickBooks Payments deposits customer payments.

Please don't hesitate to leave a reply below if there are any other concerns you have regarding processing your customer's payments. I'm just a post away to help. Have a good day ahead.