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tj8
Level 1

bank data importation

When I import my bank data it imports correctly. When i go to categorize it, it mixes all the numbers and descriptions. none of the data is correct after auto accept or manual categorizing. What is doing this 

1 Comment 1
MelroseV
QuickBooks Team

bank data importation

Let's see what's happening here and how we can correct this, @tj8.

 

Based on the details provided, it seems that the bank rules was turn on to auto-accept categories.

 

I recommend turning off the auto-accept in the rules and then undoing the categorized transactions. 

 

For auto-accept

  1. Select Edit in the Rules tab.
  2. Click the Auto-confirm, and then select Save.

 

Undo the categorized transaction.

  1. In the Bank transaction, click Categorized.
  2. Under Action, select Undo.

 

Once done undoing the transaction, review all the transactions before categorizing them.

 

Additionally, you can check this article to review your accounts in QBO to make sure they match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

If you have any additional concerns regarding your categorization, please post them here in the community. I'll be around to lend a hand.

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