Welcome to the community, hillbros85.
In QuickBooks Online (QBO), deposits can be normally seen in the specific accounts within your chart of accounts. Since you've mentioned that you're unable to see it in your normal bank registry, it could be that the deposits were associated with a different bank/checking account or the payments weren't deposited yet.
Thus, it's best to ensure that you are in the right account to be able to see your bank deposits.
If it still doesn't show despite checking the selected account, I recommend contacting our Online Team Support. This way, they can help you further since they possess the necessary tools and knowledge to identify the cause of this matter.
Here's a guide that you can use in case you want to reconcile your accounts: Reconcile an account in QuickBooks Online.
For further clarifications, you can utilize the comment section to enter your concerns regarding bank deposits or anything related to QBO. We're happy to assist you.
