Bank error on deposit and now quickbooks won't match

Hi @Amy0711 

Thank you for writing here.

Can you please elaborate the history of two transactions and one deposit? Then it will be easier to understand and solve.

Check my bio for remote assistance.

All the best

@SME Bookkeeper 

Hi there, @Amy0711. 

At this time, matching multiple bank transactions to one deposit in QuickBooks isn't available. You can consider creating multiple transactions that match your bank transactions. 

Based on your statement above, you'd want to create a transaction for the amount the bank has that was incorrect, and another for .24. This way, you can find a match for each of the bank transactions.

You can read this article to learn more about how to match bank transactions in QuickBooks: Match online bank transactions in QuickBooks Online.

I'm also adding this article for more information about categorizing bank transactions if you find you need it later on down the road: Assign, categorize, edit, and add your downloaded banking transactions.

Please let me know if you need clarification about this, or if there's anything else I can do for you. Take care and have a wonderful weekend! 

My bank made a $600 error on one of my deposits (should have been $322.50, they cleared $922.50) @ the beginning of May, it is now end of June and I'm reconciling May's statement and I'm not sure how I need to reflect the $600 error so that I can balance my account.  Also, the bank has corrected the error after I showed them, however, it will not show up until the June statement.

Thanks for chiming in on this thread, @Shellie_1. I'll provide insights to help you fix the bank deposit error and match the record in QuickBooks Online (QBO) to your bank statement.

Since the $922.50 has been cleared in your bank statement for the month of May, you don't have to record other transactions as they match your bank statement.

On the other hand, you'll have to record a check or create an expense transaction for the $600 deposit error. Make sure the date is the same as the date that will show up in your June bank statement. This way, your QBO transactions will match your bank statement balances.

Furthermore, here's an article you can check out to view various guidelines that will assist you in reconciling your online transactions: Learn the reconcile workflow in QuickBooks. This will help you accordingly manage your income, expenses, and any possible errors.

You're always welcome to post a reply here if you need anything else with QuickBooks. We're around to assist. Have a good day ahead!