I'm getting OLSU-1011 if i try to add amex again. not the error codes you mentioned. 

@fortythreetc 

I get the same Error Code (OLSU-1011) when I try and add AMEX again. I relayed that error code to AMEX when I was on the phone with them, and they said a number of customers have contacted them with the exact same Error Code...so they are aware, and are investigating the issue. The customer service rep sounded very confident that the issue will be resolved in a number of days...almost as if it had happened before. :)

The other WARNING I get doesn't have an Error Code associated with it, just a message that QB can't do anything with the account until the Send/Receive issue is resolved...which, is 100% on QB side. Not sure why we can't just cancel the request.

QB people...any answer for why we can't simply cancel the request? Seems like that would at least get us all moving a bit.

From my contact at AMEX @ 3:16 pm CDT 8/2:  

The digital assist team let me know there is known issue with Intuit right now.

Intuit is down. Should be fixed within 24 hours. Please try tomorrow around this same time

Everything seems to have resolved itself over here. QB asked to Send/Receive again, and everything was retrieved from AMEX.

Hope everyone else is back to normal as well.

Thanks for updating us on this, @JDMcM.

We're glad to hear that the error code you encountered between the connection of AMEX and QuickBooks has been resolved.

Also, you can always visit our Help articles page for reference. There, you can read some of our helpful articles that will guide you in your future tasks.

You can always keep in touch if you ever need help with QuickBooks again in the future. Have a great rest of your day!

I was ssuccesfully cleared the error message. It happened by itself this morning. I updated the QB. Restarted. Amex on their end fixed the issue. All good. Try yours again!