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We have been having a crazy time at work and I have just now been able to do a bank reconciliation for the month of January. We have a chequing account we use for pretty much everything, a high interest savings account for large deposits, and several smaller fund accounts that basically just collect interest. Everything balanced out in all the accounts during the reconciliation. I printed reports, and I am now reconciling the chequing account for February. However, there are several transactions from January showing up in this reconciliation...these were deposited into the savings account early January which I already reconciled. I double-checked and they are showing in the bank register for the account they were deposited in, so I don't understand why they are still showing up for this one.
Is this normal? And if so how do I remove those items?
Edit: I just looked at the register for the chequing account and these items are also showing there, under Accounts Receivable and not the revenue account they were supposed to go into. Is this why they are still showing up in the reconcile window? When I look at the savings register they are showing in the right account.
Thank you for keeping us updated on your progress, @sharieb.
I'm here to assist you in determining why reconciled accounts keep on showing.
Transactions you've already reconciled may appear unreconciled. There could be several causes for this:
Let's do a specific reconciliation to get rid of the balance. An "off-cycle" date is use in this strategy. Please double-check the recent reconciliation's concluding balance.
Here's how:
For further guidance, please see this article: Do a Special Reconciliation.
If you notice no discrepancy, possibly there's a duplicate transaction on your books. You can delete the following transactions, make sure they are not linked to the other data. Check out this article for your guide: Batch delete or void transactions in QuickBooks Desktop Accountant Edition.
Additionally, I've included these articles to ensure you'll reconcile your account successfully:
Please return to this topic if you require further assistance with reconciling your account. I'm determined to find a solution. Have a nice day!
I appreciate the additional information you shared about your reconciliation concern, sharieb.
The steps shared by Christine enlighten why transactions from the previous reconciled month are showing in your bank reconciliation.
Based on your given scenario, I recommend reaching out to your accountant or bookkeeper for guidance. They share some expert advice on how to deal with this type of situation.
You can also find an account by clicking on this link: Find an accountant.
Feel free to visit this guide when reconciling your account: Reconcile an account in QuickBooks Desktop.
You may find this article helpful in case your accounts in QuickBooks Desktop don't match your bank statements at the end of reconciliation: Fix issues when you're reconciling in QuickBooks Desktop.
For more questions, while reconciling, just drop me a reply below. I'm always here to help. Have a good day ahead.
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