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Judd
Level 1

bank requires 3 step authentication. what do i need to do to link acct...??

 
1 Comment 1
AlverMarkT
QuickBooks Team

bank requires 3 step authentication. what do i need to do to link acct...??

Many banks enforce Multi-factor Authentication (MFA), including 3-step authentication, to secure your sensitive account information, @Judd. I understand that connecting your bank account to QuickBooks Online (QBO) to streamline your bookkeeping process is crucial, and I want to ensure providing you with the guidance you need to get your account successfully linked.

 

First, please know that QuickBooks adheres to the security protocols established by your bank when linking your bank account. If you encounter issues connecting because of this security measure, I suggest coordinating with your financial institution to check if they have the option to disable or lower the level of verification. For now, you can follow this process to connect your bank account to QBO:

 

  1. In your QBO account, go to Transactions, then, Bank transactions.
  2. Choose Link Account.
  3. Type in the URL or name of your bank in the Search field, then select the bank.
  4. Enter your Sign info in the Login and Password fields, then select Continue
    a. Complete the 3-factor authentication when prompted.
  5. On the Which accounts do you want to connect? page, pick the account you want to connect and the account from the Enter account type dropdown.
  6. Select the date to pull transactions from the dropdown. Then, hit Next, and Done.

 

Link Bank Account.png

 

For a more detailed guidance in connecting your bank account, refer to this article: Connect bank and credit card accounts to QuickBooks Online

 

I understand that navigating through multi-factor authentication when connecting your account can be challenging. To help you maximize QBO features and efficiently handle challenges like these, consider having our QuickBooks Live Expert Assisted service as part of your QuickBooks journey. Our team of experts can work with you directly to ensure your setup is seamless and tailored to your needs. It's a great way to receive personalized assistance and take the stress out of your bookkeeping process.

 

Once you have successfully linked your account, I'm adding this article as a guide in reviewing and categorizing your transactions in QBO: Categorize online bank transactions in QuickBooks Online.

 

I hope the information I've provided clarifies how to navigate the 3-step authentication process to link your bank account. If you have updates linking your account, feel free to click on the Reply button. We're always here to offer ongoing support. Have a great day ahead!

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