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Every time I make a transfer in QB's from my operating account to my payroll account my checkbook register shows the transfer but the balance does NOT reflect that transfer until I completely log out of QB's then log back in. Is anyone else having this problem? It's not a huge issue just a pain. I shouldn't have to log out and log back in for my checkbook register to show the correct balance. Even if I refresh it will not show the correct balance.
Solved! Go to Solution.
Hi chelle611,
It should reflect the balance right after you do the transfer. Let's try to troubleshoot this issue by clearing the browser's cache. This way, we can isolate it to check if it's a browser-related issue.
Then, try to make a dummy transfer and check the register's balance.
Please let us know how it goes. Thanks!
Hi chelle611,
It should reflect the balance right after you do the transfer. Let's try to troubleshoot this issue by clearing the browser's cache. This way, we can isolate it to check if it's a browser-related issue.
Then, try to make a dummy transfer and check the register's balance.
Please let us know how it goes. Thanks!
That fixed my issue! Thank you for your help!
That fixed my issue. Thank you for your help!
Hello there, @chelle611.
Thanks for the update. I'm glad to know the steps given by my colleague were able to help you fix the issue.
If you need anything else, feel free to post again in the Community or leave a comment below. I'll be here to help.Wishing you and your business continued success!
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