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cos31952
Level 1

Can I change the bank connection url

tried all fixes for error 103
4 Comments 4
RCV
QuickBooks Team
QuickBooks Team

Can I change the bank connection url

I've got you covered on how to get past the error code 103, cos31952.

 

The option to change the bank Uniform Resource Locator (URL) in QuickBooks Online (QBO) is unavailable. The bank URL is provided by your financial institution. Also, error 103 occurs when credentials entered into QBO don't match what your financial institution has. The following are some possible reasons why you encounter this error message:

 

  • You have entered the wrong credentials while trying to connect to your financial institution for the first time.
  • You have selected the wrong financial institution (there are often many to select from).
  • If you are currently connected and you’ve updated your credentials with your financial institution, you need to update the information in QuickBooks Online.

 

To resolve the issue, let's enable third-party access if your bank necessitates it. Certain banks may require your permission to link your account to another service including QuickBooks. Once done, enter your bank sign-in info in the program. For an existing connection, here's what you need to do:

 

  1. Navigate to Bookkeeping, then Transactions, and select Bank transactions (Take me there).
  2. Select the bank or credit card account you need to update.
  3. Tap Edit ✎.
  4. Click Edit sign-in info.
  5. If your web browser auto-fills the user ID and password fields, clear them. 
  6. Manually type in the user ID and password for your bank account. If your bank offers a Show option, select it to confirm that you entered the password correctly.
  7. Lastly, press Update.

 

If this is a new connection, please refer to Step 3 in this article for further information: Fix bank error 103 in QuickBooks Online and QuickBooks Self-Employed

 

Moreover, I'll also share this article that can serve as your reference to learn how to look up your bank when you connect it to online banking in QuickBooks: Find your bank or credit card account when you connect to online banking.

 

If your bank feed is also not updating, we can perform some troubleshooting steps to fix this one. There are instances when the browser is full of commonly used page resources, which results in errors or odd behavior. Let's use a different or private browser to view your account. You can use either of these shortcut keys to access one:

 

 

  • Ctrl+ Shift + N for Google Chrome RCV_0-1700386909781.png

     

  • Ctrl + Shift + P for Mozilla Firefox RCV_1-1700386909813.png

     

     and Microsoft Edge RCV_2-1700386909793.png

     

  • Command + Shift + N for Safari RCV_3-1700386909806.png

     

 

 

If it works, return to your default browser and clear its cache. Every so often the cache becomes overwhelmed with older data which can potentially cause viewing and performance issues. Clearing it will refresh the system, and you'll be able to work with a clean slate. Switching to another compatible one to help rectify the issue.

 

You can also get transactions from your bank or credit cards and manually import them into QuickBooks Online. For more details, check out this article: Manually upload transactions into QuickBooks Online.

 

Feel free to leave a reply if you require further assistance with fixing banking errors in QuickBooks Online. The Community team always has your back. Have a good one!  

4Gal
Level 11

Can I change the bank connection url

@cos31952 

Another option, use MT Online or one of the converter tools (e.g csv2qbo @ $60 one time license) as a workaround.

https://www.moneythumb.com/?ref=110

 

1963-2
Level 1

Can I change the bank connection url

I was trying to reconnect QuickBooks to my credit card account that keeps disconnecting. I was getting error 103, also name wrong error.  I clicked on the Elan financial account box hit edit, changed the name from my name to the business name. I checked the box on the bottom, which I think deleted the whole Credit Card account I had set up now I don’t see it at all.  is there anyway to get this back? 

RoseJillB
QuickBooks Team

Can I change the bank connection url

I have fixes available for rectifying bank error 103 in QuickBooks Online (QBO), @1963-2. Let's work together to resolve this issue so you can continue managing your finances with ease.

 

Bank error 103 is usually due to an incorrect user ID or password for the bank account you're trying to access. The following are the common reasons for the error:

 

  • During your first attempt to connect with your financial institution, the credentials you provided were incorrect.
  • There are usually multiple financial institutions to choose from, and it appears that you may have accidentally selected the incorrect one.
  • If you're presently linked and have modified your login details with your bank, it's necessary to update the details in QuickBooks Online.

 

To resolve this error, you’ll need to confirm your sign-in information is correct. You can refer to the steps outlined in Step 1: Confirm your sign-in info is correct in this article. After that, make sure to proceed with Step 2: Turn on third-party access if your bank requires it. Then, finish the troubleshooting steps by performing Step 3: Enter your bank sign-in info in QuickBooksFix bank error 103 in QuickBooks Online.

 

If the issue persists, I’d recommend contacting our Technical Support Team to verify the leading cause and initiate a further investigation into the error. It is to allow them to check your company file thoroughly while maintaining your privacy.

 

Since the Community is a public forum, we’re unable to proceed in accessing your account to determine an appropriate resolution. Moreover, our phone support has the tools to trigger an investigation concerning the aforementioned concerns.

 

Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their support schedule and hours: QuickBooks Online Support.

 

Once fixed, you can check out these articles on categorizing your transactions and reconciling your account. Doing so will put your transactions in the correct category and avoid any discrepancies in your books:

 

 

Moreover, I encourage you to post back to this thread if you need further assistance with your bank transactions or any QuickBooks-related tasks. I’m always here to help. Take care!

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