Can I delete an account with double entries?

HI 

Yes you can delete the duplicate entry. If the opening balance was entered when you setup the customer an invoice was created. 

To delete an opening balance equity entry in QuickBooks Online, you can follow these steps:

• Click on the "Accounting" tab on the left-hand side of the screen.

• Click on the "Chart of Accounts" option.

• Find the account named "Accounts Receivable (A/R)" in the list of accounts.

• On the far right, unde the "Action" column choose "View Register"

• In the register, find the transaction you want to view and click on it to open it. It will be listed as an invoice for that customer that has the duplicate entry.

• Change the amount in the transaction to zero or Delete/Void the entire transaction by clicking on the "More" at the bottom of the window

• Click on "Save" to save the changes.

• Please note that deleting this type of entry may cause imbalances in your accounts receivables and affect your financial reports and customer balances due.  

Yes, you can definitely remove it, joiseusc.

I agree with AnneMa7in. When you add an opening balance for a customer, QuickBooks Online creates a generic invoice affecting Accounts Receivable and Income accounts. If you accidentally added a duplicate, you can go to the Chart of Accounts to eliminate it.

Simply click the transaction to expand the view and choose Delete under More. Then, select Yes from the prompt to save the changes. Keep in mind that deleting this type of data from one may affect everything else since accounts rely on each other to stay balanced.

On the other hand, if you want to deactivate the account itself, an adjusting entry will be automatically entered to transfer the transactions to Opening Balance Equity. This way, they won't disappear and stay on your financial reports. 

However, the program won't move them back once you decide to use it again. When you're ready, here's how to make your A/R inactive:

1. Go to the Accounting menu.
2. Select Chart of accounts.
3. Locate the appropriate account.
4. Click the drop-down arrow in the Action column.
5. Tap Make inactive. 

Additionally, here are some articles that you can read to help organize your COA:

• Handling default and special accounts
• Learn about the chart of accounts
• Use account numbers

I'm still here if you need some assistance in managing your books. Just add the details below and I'll get back to you as quickly as I can. Have a great rest of the day!