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Hello @info1690,
Thank you for dropping by here in the Community. I'm here to help you reset in QuickBooks Online.
If you're trying to delete your data and start over, it's possible for those accounts less than 60 days old. However, this is only applicable for QuickBooks Essentials, Plus, and Advanced users only.
Resetting your company data will not cancel your subscription. This process completely clears out your books only.
Here's how:
Please note that purging your company can interrupt existing connections you may have with banks or other third-party apps.
If you're using a different version or if your books are 60 days old or older, you'll need to cancel the account and start a new one. You can follow these steps to cancel your current account:
To start a new company, follow these steps:
In case you're referring to something else, please let me know. You can add more details by adding a comment below.
Additionally, I recommend visiting the following article to know more about your subscription and how to perform an upgrade or downgrade: Manage billing, payment, and subscription info in QuickBooks Online.
Feel free to hit that Reply button if you have additional questions regarding entering transactions in QuickBooks. Have a great day ahead.
If you are using QBO Simple Start, you should open a new blank QBO account.
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